Trading Standards are warning consumers to beware of bogus ‘consumer helpline services’ claiming to be linked to the Chartered Trading Standards Institute (CTSI) and charging £1.55/ minute plus access charges. As consumers seek advice for cancelled holidays due to COVID-19, scammers are attempting to take advantage! The CTSI does not run a consumer helpline. Consumer advice is available from the Citizens Advice Consumer Service on 0808 223 1133. Calls from mobiles and landlines are free.