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Trading Standards Alert Re Phoney Trading Standards Consumer Helpline Warning

Trading Standards are warning consumers to beware of bogus ‘consumer helpline services’ claiming to be linked to the Chartered Trading Standards Institute (CTSI) and charging £1.55/ minute plus access charges. As consumers seek advice for cancelled holidays due to COVID-19, scammers are attempting to take advantage! The CTSI does not run a consumer helpline. Consumer advice is available from the Citizens Advice Consumer Service on 0808 223 1133. Calls from mobiles and landlines are free.